[ TERMS ]

Terms of engagement.

Last updated 18 May 2026.

These are the standard commercial terms that apply to every quote and engagement issued by Backlight Media. Specific quotes and statements of work may vary them in writing. The signed document overrides this page where the two conflict.

1. Who we are

Backlight Media is a Cyprus-registered company based in Limassol, operating worldwide. Contact info@backlight.media or +357 97646472. References below to “we,” “us,” or “Backlight” mean Backlight Media. References to “you” or “the Client” mean the entity that has accepted a quote or engaged us.

2. Quotes, estimates, and acceptance

Quotes and estimates are valid for 30 days from the issue date unless stated otherwise on the document itself. A project is considered booked when (a) the Client returns written acceptance of the quote (email is sufficient) and (b) the 50% deposit has cleared. Until both conditions are met, dates are not held.

3. Payment terms

Unless the quote states otherwise:

  • 50% deposit is payable on acceptance, before any work begins or dates are committed.
  • 50% balance is payable on delivery, with payment due within 14 days of the final invoice date.
  • For engagements of three months or longer, monthly invoicing in arrears, NET 14, applies in place of the deposit and balance split.
  • All sums are exclusive of VAT, which is added at the prevailing Cyprus rate.
  • All bank fees, currency conversion costs, and intermediary charges are paid by the Client. Wire transfers must arrive in our account at the invoice amount in full.

4. Late payment

The Client agrees that any invoice not paid by its due date accrues interest and recovery costs from the day after the due date, automatically and without further notice:

  • Interest: the higher of (a) 1.5% per calendar month on the outstanding amount, compounded monthly, or (b) the statutory rate under Cyprus Law 123(I)/2012 implementing EU Directive 2011/7/EU, being the European Central Bank main refinancing rate plus 8 percentage points, recalculated every six months and published by the Cyprus Ministry of Finance.
  • Fixed recovery fee: €40 per late invoice, payable as a contribution to recovery costs in accordance with Article 6 of the Late Payment Directive.
  • Additional recovery costs: all reasonable costs of recovery above the €40, including legal fees, debt-collection agent fees, and our internal administrative time charged at €120 per hour.

These rights are mandatory under EU and Cyprus law. They cannot be waived by counter-terms in a purchase order or contract amendment.

5. Suspension of work

If an invoice is more than seven days overdue, we may suspend all work on every active engagement with the Client, without further notice, until all overdue amounts (including accrued interest and recovery costs) are settled in full. Delivery dates extend by at least the length of the suspension, and we are not liable for any cost or loss the Client incurs as a result of the suspension.

6. Cancellation and deposits

The 50% deposit is non-refundable once paid. It compensates us for blocking calendar time, declining other work, and starting pre-production. If the Client cancels:

  • More than 14 days before the agreed start date: deposit retained; no further charge.
  • Within 14 days of the agreed start date or after work has begun: deposit retained; in addition, we invoice for work-in-progress and any third-party costs already committed (crew bookings, equipment hire, travel, talent), payable on the original terms.
  • After delivery has begun: the full project fee is due as if delivered in full.

Date changes requested by the Client are accommodated where possible but may attract a re-quote if costs change. A move within 7 days of the original date is treated as a cancellation unless we expressly agree otherwise in writing.

7. Scope and changes

The quote covers the scope expressly described. Any material change in scope, deliverables, locations, talent, format, languages, revision rounds, or timeline is subject to a written change order and may revise the fee and the schedule. We will not start changed work until the change order is accepted in writing.

8. Approvals and revisions

Each deliverable includes the revision rounds set out in the quote. Additional rounds are billable at our then-current rates. Once a deliverable is signed off in writing (email is sufficient), changes to it are billable as new work.

9. Intellectual property

On full payment of all fees, we assign to the Client the intellectual property rights in the deliverables created specifically for the Client under the engagement, for the agreed use. Until full payment, all rights remain with Backlight. The following are not transferred at any point:

  • Pre-existing tools, methods, templates, scripts, and software we own or license.
  • Third-party assets (stock footage, music, fonts, plug-ins) licensed for the Client’s use under their respective terms.
  • Raw footage, project files, and working files (we retain these and may license them separately on request).

We reserve the right to display deliverables and behind-the-scenes material in our showreel, portfolio, case studies, and marketing channels, unless the engagement is subject to a written confidentiality restriction. Where confidentiality applies, we honor it.

10. Confidentiality

Each party agrees to treat non-public information disclosed by the other in connection with the engagement as confidential, and to use it only for the purpose of performing the engagement. This obligation continues for three years after the engagement ends.

11. Warranties and liability

We deliver our services with reasonable skill and care, in line with broadcast and creative industry standards. We do not warrant that any specific commercial outcome (audience, conversion, revenue) will result, since these depend on factors outside our control. Our total aggregate liability for any engagement is capped at the total fees actually paid by the Client to Backlight in the twelve months preceding the event giving rise to the claim. We exclude liability for indirect, consequential, or loss-of-profit damages to the maximum extent permitted by law. Nothing in these terms limits liability for death, personal injury caused by negligence, or fraud.

12. Force majeure

Neither party is liable for delay or failure caused by events outside reasonable control, including natural disasters, civil unrest, government action, public-health restrictions, infrastructure failures, and acts of war. The affected party must give prompt written notice. If a force majeure event continues for more than 30 days, either party may terminate the affected engagement, and we will invoice for work completed and committed costs up to that point.

13. Governing law and jurisdiction

These terms and every engagement are governed by the laws of the Republic of Cyprus. The courts of Limassol have exclusive jurisdiction over any dispute, except that we reserve the right to bring recovery proceedings in any court that has jurisdiction over the Client or its assets.

14. Changes to these terms

We may update these terms from time to time. The version that applies to your engagement is the one in force on the date of your quote. Prior versions remain available on request.

15. Contact

For any question about these terms or about an engagement, write to info@backlight.media or call +357 97646472.

See also our privacy policy for how we handle personal data on this site.

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